Let’s have a talk
Point of Contact
info@aurafurniture.com.au
Phone number
+61 406 596 221
FAQ
Most items are dispatched the following business day in off-peak periods. As soon as your order is on its way, you’ll receive an email containing your tracking information.
Once your order has been dispatched, you’ll receive an email with courier and tracking details.
If your ordered item/items come in multiple parcels, you’ll get an email containing information on the delivery status of each order.
Please note: It can take up to 48hours for tracking details to be updated with our delivery partners.
We currently use Australia Post, Aramex, Hunter Express, and Couriersplease.
For each individual order, we select a courier based on the estimated speed of delivery, size and weight of the package.
We’re passionate about delivering the best service to our customers, which is why we’re always figuring out faster delivery options.
Once your order is successfully submitted, our warehouse processes your order the following business day.
Delivery times may vary depending on your destination and external factors. It should normally take less than 10 business days.
If you don’t receive your item within 10 business days, please don’t hesitate to contact our customer service