As your purchase will be prepared quickly for dispatch, please contact our Customer Service Advisors as soon as possible to cancel or make changes to an order. 

Once your order is confirmed, courier and tracking details will be sent to your email or found with order details in your account.

We strive to maintain availability of all items listed in our catalogue, however due to the success of a particular item or supply delays, it is possible that an item can be temporarily out of stock

Products viewable on our website are available to purchase online. For products out of stock, you can contact our customer service for more information.

To provide a more affordable furnitures and homewares, we don't have showroom to see before purchase.

We are happy to send you more real photos to make sure the items you receive meet your expectation. 

We only accept payment by PayPal. You don’t need a PayPal account to check out. Through PayPal, you can log in to your account or check out as a guest. PayPal accepts most cards as payment options.

PayPal allows you to check out quickly and securely.

You can check out via credit card by click the PayPal express checkout button and then click ‘Pay with card’. This will then take you to the guest checkout to pay via credit card.

Yes. We accept Zip Money and Afterpay - a shop now and pay later option subject to financing approval. Up to 12 Months Interest-Free for sales up to $50

Most items are dispatched the following business day in off-peak periods. As soon as your order is on its way, you’ll receive an email containing your tracking information.

Once your order is successfully submitted, our warehouse processes your order the following business day.

Delivery times may vary depending on your destination and external factors. It should normally take less than 10 business days. If you don’t receive your item within 10 business days, please don’t hesitate to contact our customer service

The delivery fee are calculated based the real time post company rate.

We offer free shipping:
- Victoria: for orders over $1500 AUD
- NSW & QLD & SA: for orders over $3000 AUD
- WA & Tasmania: for orders over $4000 AUD

You can contact the courier company directly using the tracking number to nominate a specific delivery time.

You can choose to pick up your parcel via our pick up spot. 

Yes, you can contact our customer service team to expedite your shipping with extra charge.

To ensure that your purchases arrive safely and in perfect condition, we do not offer an Authority to Leave. You will need to be home to accept the delivery. Unsuccessful deliveries are subject to a re-delivery charge.

You can contact our customer service team if you allows for the Authority to leave. We won't be liable for any lost packages that were marked as delivered under authority to leave. 

To qualify to return an item under our Change of Mind Policy, the product must be returned within 14 days of receipt in its original packaging, unopened and unused. Please refer to Returns and Refunds for more information.

It is our aim that every item arrives in perfect condition and we hope you’re always thrilled with your purchase.

If you receive an item that is damaged, please advise Customer Service as soon as possible. Where possible we will arrange for a free return or ship you a replacement.

if you need to return the item due to a change of mind, please contact us first. We can arrange the return of the item, with the return postage cost both way and 15% restocking fee deducted from your refund.

You can contact our customer service to order a return pick up. The postage will be deducted from your refund.